Thank you for choosing KLTopPlumber. We are committed to providing reliable and affordable plumbing services. This Refund and Returns Policy outlines the terms related to payments, refunds, and cancellations, especially for customers searching for a “cheap plumber near me.” Please read this policy carefully to understand our approach to refunds and payments.

1. Payment Terms
   At KLTopPlumber, payment is collected after the completion of the service. Once the job is completed to your satisfaction, our team will collect the payment on-site. For your convenience, we offer various payment methods, including cash, bank transfer, and other agreed-upon options. This approach allows us to ensure that our clients are satisfied with our service before any payment is made, making KLTopPlumber a trusted choice when you’re searching for a “cheap plumber near me.”
2. No Refunds After Service Completion
   KLTopPlumber operates on a “no refunds after service completion” policy. Once our team has finished the job and payment has been collected, refunds will not be issued. This policy ensures that we can continue to provide affordable, high-quality plumbing solutions to clients across Malaysia. Please carefully review the work upon completion, as payments made are final and non-refundable.
3. Cancellations and Rescheduling
   We understand that plans may change. If you need to cancel or reschedule your appointment, please inform us at least 24 hours in advance. Cancellations or rescheduling requests made with sufficient notice may be adjusted without any additional charge. However, last-minute cancellations or repeated rescheduling may incur an administrative fee. This helps us manage our time effectively and ensure that we can serve clients promptly, particularly those looking for a “cheap plumber near me.”
4. Partial Refunds for Incomplete Services
   In the rare instance that we are unable to complete a service due to unforeseen circumstances, KLTopPlumber will issue a partial refund based on the portion of work completed. This is applicable only when our team is unable to deliver the full scope of services agreed upon.
5. Service Guarantee and Quality Assurance
   While refunds are not available once the work is complete, KLTopPlumber is dedicated to ensuring the quality of our services. If you are dissatisfied with any aspect of our work, please inform us immediately upon completion so that we can address any concerns. Our team is committed to making sure that every job is completed to the highest standards, ensuring our clients feel they made the right choice by selecting a “cheap plumber near me” who also values quality.
6. Contact Us
   If you have any questions regarding our Refund and Returns Policy, payment terms, or if you wish to discuss an issue related to our services, please feel free to reach out. Our team at KLTopPlumber is here to assist and clarify any concerns.

Thank you for choosing KLTopPlumber. We appreciate your understanding and cooperation with our refund and payment policy, which allows us to keep our services affordable and reliable for all clients in Malaysia.